Frequently Asked Questions
Product overview
What makes FAQIR different from traditional knowledge base tools?
FAQIR listens to real conversations in your CRM or helpdesk and turns them into FAQs. It’s not static your FAQ updates itself over time without you lifting a finger.
Does FAQIR require any manual input?
Only for review and approval. You stay in control of what gets published.
How does FAQIR know what customers are asking the most?
It uses natural language processing to detect recurring questions across your past conversations and clusters them into key topics.
How does FAQIR understand the intent of a question?
Through machine learning models trained on sales and marketing language. It focuses on both what is asked and how it’s phrased.
Does FAQIR help with SEO and discoverability?
Definitely. It creates structured, question-based content that performs well in search and AI engines.
Is FAQIR an AI chatbot?
No. It’s not a chatbot. It’s an AI-powered FAQ generator that builds and updates your FAQ pages using past customer conversations.
Can I use FAQIR without technical skills?
Absolutely. It’s designed for sales and marketing teams to use without coding.
How it Works
How long does it take to set up FAQIR?
Initial setup takes less than 10 minutes.
Can FAQIR integrate with tools not listed on your site?
We're adding more. Let us know what you use, and we’ll prioritize it.
Will FAQIR overwrite existing content on my site?
Never. You choose what to keep, edit, or remove.
Use cases & Results
What types of teams benefit most from FAQIR?
Sales and marketing teams all benefit from transforming repeated conversations into searchable FAQs.
Can FAQIR help sales teams?
Yes. Sales reps can surface and share answers to common objections, improving conversion and saving time.
Can I use FAQIR to document internal processes too?
Yes, many teams use it to capture tribal knowledge and turn it into an internal FAQ.
Can I use FAQIR to prepare content for AI agents or chatbots?
Yes. Many users export FAQIR content into chatbot databases or LLM tools for consistent, AI-readable knowledge.
Pricing and Billing
What’s the cost of getting started with FAQIR?
We offer a one-time $500 pre-sale plan that includes early access, bonuses, and a lifetime discount.
What are the ongoing monthly plans?
Monthly plans start at $500 for up to 10,000 messages analyzed. Unlimited plans start at $1,250/month.
Are there any additional costs for integrations?
No. All supported integrations are included in your plan.
Is there a free trial or freemium version?
Currently, FAQIR is available through early access only. We may offer a free version in the future.
Is there a refund policy?
Yes, we offer a 100% refund if you agree on a public case study
Data & Privacy
Where is my data stored?
All data is stored on secure, GDPR-compliant cloud infrastructure, AWS-based in the US.
Does FAQIR access private or sensitive customer data?
No. FAQIR only analyzes message content and ignores passwords, tokens, and private fields.
Can I delete all my data from FAQIR?
Yes, you can delete all synced content and revoke access at any time.
Can I control what FAQIR has access to?
Absolutely. You choose the sources, scopes, and fields you want to share.
How secure is the connection between FAQIR and my CRM?
All integrations use encrypted API connections and follow OAuth protocols.
Learn more about FAQIR