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FAQ Miner
Connect your support tool and get 10 data-driven FAQ suggestions based on real customer questions.
How FAQ Miner works
1. Connect your support tool
Link your Intercom, Zendesk, HubSpot, or other CRM in one click. We only need read access to analyze your conversations.
2. AI analyzes your conversations
Our AI scans your support history to identify the most common questions, pain points, and topics your customers ask about.
3. Receive 10 FAQ suggestions
Get a curated list of FAQ ideas with the actual customer question, suggested answer, and reasoning why it matters—complete with conversation sources.
Why use this
Save hours of manual work
No more reading through hundreds of support tickets to find common questions. Let AI do the heavy lifting.
Data-driven decisions
Know exactly which FAQs to prioritize based on real customer pain points and question frequency.
Reduce support load
Well-crafted FAQs can deflect up to 30% of incoming support tickets, freeing up your team.
Find blind spots
Discover questions you didn't know customers were asking — uncover gaps in your documentation.
Choose your tool
Intercom FAQ Miner
Zendesk FAQ Miner
Hubspot FAQ Miner
Pipedrive FAQ Miner